Workplace Investigation 2012 Webinar
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Workplace Investigation 2012 Webinar
- 1. For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 666 765 175 Event password: 1234 WebEx Support: 1-866-863-3910 Workplace Investigation Fundamentals April 19, 2012 Presented by: Kathleen Collins, Health and Safety Manager at Drake International
- 2. Introduction • Workplace Investigation Initiation • Preparation & Practice for Occurrences • Conducting Investigations • Critical Injury Response • Documentation & Data Analysis • Corrective Actions & Learning
- 3. Workplace Investigation Initiation Workplace investigations are conducted when the following occur: 3.Near-Miss 4.Incident 5.Accident
- 4. Near-Miss What defines a Near-Miss Incident? – Occupational event that is unplanned and unexpected within reason – Has potential to cause an accident or incident – Workplace damage, or injury /illness causing harm to an individual EXAMPLE: Almost slipping on a wet floor 4
- 5. Incident What constitutes a workplace Incident? – Unplanned and unexpected – Results in NO lost time – Results in NO injury – Results in property loss that involves occupational hazards (uncontrolled hazards) EXAMPLE: Material and floor damage as a result of a wet floor 5
- 6. Accident Defining a workplace Accident: – Occupational accident that is unplanned and unexpected – Results in an injury/illness and/or property loss – Involved occupational hazards that are uncontrolled EXAMPLE: Worker slipping and falling on wet floor, breaking an arm as result of trying to break their fall. 6
- 7. Preparation & Practiced for Occurrences Prior to an Occurrence: Prepared Investigation Procedure Response Team Prepared Material Environmental Awareness Awareness & Response to Hazards & Controls
- 8. Conducting Investigations You want to determine contribution and/or causation of the following: People: •You need to determine insight from what happened •Determine their thought-process in the investigation Equipment: •How is it being used/operated? • What is the maintenance schedule?
- 9. Conducting Investigations You want to determine contribution and/or causation of the following: Material: •How long has it been there? •How is it used and who uses it? Environment : •Is the workplace layout suitable for the type of work •What about the sounds, temperature, traffic? 9
- 10. Conducting Investigations You want to determine contribution and/or causation of the following: Process: •What is the size of the company? •What are the jobs and their tasks? •What are the standards and procedures? •Training schedule? 10
- 12. When Investigating an Accident…. Understand the Equipment, Material, Environment, and Process Prior to interviewing people…Understanding the mechanic aspects of the occurrence first will guide you to understand the human factor 12
- 13. Conducting Investigations At the Scene: •No chance of reoccurrence •Gain insight of layout and function •Account for all workers •Account for actual and possible contributing hazards and controls •Take pictures, and obtain drawing and documentation •Appraise and account for any physical damage
- 14. Conducting Investigations Witness Statements: •Arrange for Individual Interviews •Separate Witnesses •Witness re-account occurrence •Arrange for support systems • Employee Assistance Programs (EAP)
- 15. Conducting Investigations Nature of injury: •Understand and describe sustain injury(s) •Understand if there are pre-existing conditions •Measure the impact of the loss
- 16. Critical Injury Response What is a Critical Injury? •Places life in jeopardy •Produces unconsciousness •Results in substantial loss of blood •Involves the fracture of a limb •Involves amputation of a limb •Consists of burns to major parts of the body •Loss of eye sight •Hospital stay of more than two days
- 17. Critical Injury Response • Seek Medical attention immediately • Notify Leadership Teams or Senior Management immediately • Notify appropriate authorities • Be prepared to deal with Media • Investigate with authorities • Report
- 18. Documentation & Analysis Finalize your report and determine
- 19. Document and Analysis Documentation Findings: •Root Cause •Real or underlying cause(s) of an event •Immediate Causes •Apparent/obvious cause(s) of injury •Contributing factors Involved in an accident
- 20. Documentation and Analysis Contains: •A description of the accident •The consequences •The causes, especially root and underlying •Recommended corrective actions
- 21. Corrective Actions & Learning • Sustainable Solutions • Learn from mistakes and prevent re-occurrences • Communicate with your team
- 22. HEALTH AND SAFETY Q & A For additional questions please email: Kathleen: kcollins@na.drakeintl.com 22
- 23. SPECIAL OFFER 30 minute complimentary Health and Safety Consultation To Redeem Your Offer Please contact Kathleen: kcollins@na.drakeintl.com 416-216-1088 23
- 24. Thank You for Attending For Questions please contact Kathleen Collins kcollins@na.drakeintl.com 416-216-1088 24
Notes de l'éditeur
- Sandy – How many people have conducted a workplace investigation in the past?
- Near-Miss- is referring to an occupational event that is unplanned and unexpected within reason could have the potential of causing an accident or incident. ***Just to note there are Health Hazards that workers can be exposed to and are categorized as Environmental, Physical, Biological, chemical, Physcosocial, and Ergonomic. Safety Hazards are referring to mechanical & Machine, fire, conveyor and moving parts, equipments and tool, electrical, material handling, fall hazards, etc….*** 2. Incidents is referring to an occupational incident is an unplanned and unexpected event resulting in no lost time injury and/or property loss involving occupational hazards that are uncontrolled. 3. Accident is referring to an occupational accident that is unplanned and unexpected event resulting in an injury and/or property loss involving an occupational that are uncontrolled.
- Incidents is referring to an occupational incident is an unplanned and unexpected event resulting in no lost time injury and/or property loss involving occupational hazards that are uncontrolled.
- INSERT POLL: Have you ever experienced one of these occurrences in the workplace? A) Yes B)NO C) I prefer not say Accident is referring to an occupational accident that is unplanned and unexpected event resulting in an injury and/or property loss involving an occupational that are uncontrolled.
- -Preparation is key in Conducting Investigations Make Certain you have the following Do you have a procedure in place also be aware that there are legislative requirements for documenting and reporting an accident. You should prepare a team that can respond to an accident, incident, or near miss assist workers, ensure the workplace is secure, and document and report the occurrences. You should be prepared for an emergency situation by having the first aid response, understanding of the dangers and risk in the workplace, you should have Investigation forms and witness forms prepare and easy to obtain if there is an occurrence that required and investigation. Workplace Environment are you aware of the emergency features and controls in you operation? You should be familiar and be able to evaluate in a controlled and uncontrolled in your operations: People Equipment Material Environment Process Are you aware of the risk associated with hazards and how to respond to them.
- GO OVER POLL RESULTS HERE BEFORE SLIDE STARTS Who, What, Where, Why, and How for each. People will make decisions we need to gain insight from their experience and thought process. Equipment- How is it being used, how it operated, maintenance schedule and service dates, Material,- How long has the material been the workplace, this there a difference in size and shape, how is it used, who is in contact with it, Environment, -Is the workplace layout suitable for the work being conducted, is it congested, is it loud, is the temperature to hot or cold. Process,- Size of the organization, Jobs and tasks, standards and procedures, best practices, and training.
- Who, What, Where, Why, and How for each. People will make decisions we need to gain insight from their experience and thought process. Equipment- How is it being used, how it operated, maintenance schedule and service dates, Material,- How long has the material been the workplace, this there a difference in size and shape, how is it used, who is in contact with it, Environment, -Is the workplace layout suitable for the work being conducted, is it congested, is it loud, is the temperature to hot or cold. Process,- Size of the organization, Jobs and tasks, standards and procedures, best practices, and training.
- Who, What, Where, Why, and How for each. People will make decisions we need to gain insight from their experience and thought process. Equipment- How is it being used, how it operated, maintenance schedule and service dates, Material,- How long has the material been the workplace, this there a difference in size and shape, how is it used, who is in contact with it, Environment, -Is the workplace layout suitable for the work being conducted, is it congested, is it loud, is the temperature to hot or cold. Process,- Size of the organization, Jobs and tasks, standards and procedures, best practices, and training.
- 1. Near Miss, Injury or Accident 2. Critical Injury 3. Your Team 4. No chance of reoccurence 5. Name + phone #
- My ideal preference when investigating accidents, incidents, or near misses is to understand Equipment, Material, Environment, and Process. Prior to interviewing people. Understanding the mechanic aspects of the occurrence first will guide you to understand human factor associated with – Example to draw this process
- The Investigator will need to survey the scene of the accident to determine what happen, some of the things to consider when surveying the scene are: Ensure the scene is secure that there are no further chance of injury occurring. Investigate with someone who is familiar with the workplace and explain layout and function. Have someone account for all workers at the location. Identify if anyone might be missing. Begin to identify all key hazards. Take pictures, and draw if possible, obtain documentation. Be attuned and your senses when investigating. Appraise and account for any physical damage to the work environment.
- POLL 2: DOES YOUR ORGANIZATION HAVE AN EAP IN PLACE? YES NO
- You need to understand the impact of the loss by understanding what is involved in the recovery process. This could be inclusive of understanding impact of personal loss, How is the loss/injury going to effect there personal life. Understand impact of injury and physical limitations associated injury. Will the individual be able to function and conduct everyday activities prior to injury occurring.
- Why is this important?
- 1) What are some steps I can take as a manager if an injury occurs in my workplace to help with employee morale.