HP and Linux Distributions
Bruno Cornec, HP EMEA Open Source and Linux Profession Lead
March, 2013
© Copyright 2012 Hewlett-Packard Development Company, L.P.
1 The information contained herein is subject to change without notice.

Introducing Myself
●
Software engineering and Unices since 1988
– Mostly Configuration Management Systems (CMS), Build systems, quality tools, on multiple
commercial Unix systems
– Discover Open Source & Linux (OSL) & first contributions in 1993
– Full time on OSL since 1995, first as HP reseller then @HP
●
Currently:
– Master Technology Architect on OSL for the HP/Intel Solution Center, Grenoble
– OSL HP Advocate
– EMEA OSL HP Profession Lead
– Solutions Linux Conference and OWF board member
– MondoRescue, Dploy.org, Project-Builder.org Project Lead
– LinuxCOE, mrepo, tellico, rinse, fossology, collectl contributor
– FOSSBazaar and OSL Governance enthusiast
– Mandriva, Mageia, Fedora packager
© Copyright 2012 Hewlett-Packard Development Company, L.P.
2 The information contained herein is subject to change without notice.

HP: Leading innovation for more than 75 years
1963 1975 1989 2003 2013
Frequency Standard for Digital data Smart cooling Moonshot
synthesizer interface bus storage drive
1956 1986 2011
Oscilloscope 3D graphics 2002 MagCloud
1972 workstations Rewritable DVD for
1951 Pocket scientific 2011
standard players
High-speed calculator 1986 3D Photon
frequency counter Commercialized Engine
2001
1968 RISC chips
1942 Utility data center 2010
High-reliability voltmeter Programmable desktop
OpenStack
calculator 1999
1984 Foundation
Inkjet printer Molecular logic gate
1939 2007
Company founding 1966 FOSSology
Resistance capacitance audio oscillator Light emitting diode (LED)
1964 1980 2005
1995
Cesium-beam atomic clock Office laser printer Virus throttle
Linux on 64-bit architecture
1980
64-channel ultrasound 1994
64-bit architecture
© Copyright 2012 Hewlett-Packard Development Company, L.P.
3 The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company
FY12 net revenue: $120.4 B
By segment(1) By region
Personal
Systems
Printing 29% 45% 36%
Americas
EMEA
20%
U.S. 35%
Canada/Latin
3% 28% America 10%
Software Services 19%
3% 17% Asia Pacific
HP Financial Services
& Corp. Investments
Enterprise Servers, Storage & Networking
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
4 The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company
FY12 net revenue: $120.4 B
By segment(1)
– Servers (From 1 to 32 sockets -
Personal 3 archs: x86, ia64, ARM – 5
Systems OSes: Windows, Linux, HP-UX,
Printing 29% OpenVMS, Non-Stop)
– PCs (2 ranges: consumer,
20%
enterprise – 4 OSes: Windows,
Linux, ChromeOS),
3% 28% – Tablets (2 ranges: consumer,
Software enterprise – 2 OSes: Windows,
3% 17% Android)
Services
HP Financial Services – Printers (Laserjet, Deskjet,
& Corp. Investments
Enterprise Servers, Storage & Networking DesignJet)
66 % of revenue coming from
– Storage (MSA, EVA, 3Par,
XP, hardware products
HP ...)
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
5 The information contained herein is subject to change without notice.
– Network (Procurve, 3Com)

Introducing HP: the most comprenhensive IT company
FY12 net revenue: $120.4 B
By segment(1)
– Commercial software
Personal
Systems (multiple OSes supported,
Printing 29% including Linux). Provides
specific features or fill
20% various niche areas. What
brings the 3%.
3% 28% – Free of charge software
Software (multiple OSes supported,
3% 17% including Linux) – Difficult
HP Financial Services
Services to Open Source due to
& Corp. Investments Hardwar features
Enterprise Servers, Storage & Networking
exposure
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results. – Open Source Software
(multiple OSes supported,
© Copyright 2012 Hewlett-Packard Development Company, L.P.
6 The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company
FY12 net revenue: $120.4 B
By segment(1)
Personal
Systems
– Consulting
Printing 29% – Support
– Managed
20% – 6500 trained
professionals on
OSL (5500 in the
3% 28%
Software OSL Profession !)
3% 17% Services
HP Financial Services
& Corp. Investments
Enterprise Servers, Storage & Networking
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
7 The information contained herein is subject to change without notice.

A New Style of IT is emerging…
Cloud Social
Mobility Big Data
New Style of IT
Client / Server Transactional Systems
PCs
© Copyright 2012 Hewlett-Packard Development Company, L.P.
8 The information contained herein is subject to change without notice.

A New Style of IT is emerging…
Cloud Social
Mobility Comprehensive Solutions Big Data
…that bridge from Hardware Software Services …and integrate
the past to the future across platforms
Client / Server Transactional Systems
PCs
© Copyright 2012 Hewlett-Packard Development Company, L.P.
9 The information contained herein is subject to change without notice.

A New Style of IT is emerging…
Cloud Social
Mobility Comprehensive Solutions Big Data
…that bridge from Hardware Software Services …and integrate
the past to the future across platforms
Client / Server Transactional Systems
PCs
© Copyright 2012 Hewlett-Packard Development Company, L.P.
10 The information contained herein is subject to change without notice.

Innovating far into the future
Creating breakthrough advances Breaking new ground in how data Replacing existing computing
in photonics for transmitting data is analyzed, visualized and technologies with massive
via light not copper converted into actionable universal main memory
intelligence
© Copyright 2012 Hewlett-Packard Development Company, L.P.
12 The information contained herein is subject to change without notice.

HP's commitment to Open Source
© Copyright 2012 Hewlett-Packard Development Company, L.P.
13 The information contained herein is subject to change without notice.

HP's strategy on Open Source & Linux (OSL)
HP enables end to end solutions
Support OSL with as many HP deliverables as possible
Improve the OSL ecosystem with partners to deliver end to end solutions
HP promotes freedom of choice
Openness in support offerings
Customers can support themselves or pay support providers
Follow or fork if upstream unacceptable
HP establishes legal comfort
OSL Governance since 2000 (OSRB, FOSSology, FOSSBazaar, SPDX, indemnification back in 2003)
Fight licenses proliferation using existing ones (GPLv3 contributions)
Helped build the Linux and OpenStack Foundations
HP differentiates
OSL Communities relationships. Influence with respect of their values and contributor expectations.
Intimate expertise. E.g. 170 years of cumulated experience in Linux kernel. 6500+ specialists.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
14 The information contained herein is subject to change without notice.

HP's commitments on Open Source & Linux (OSL)
HP consumes OSL
In IT: Apache, Bind (100), DHCP, NTP, Clustered OpenLDAP (15) + perl customization, Postfix
(6+TB/year), Linux, Sympa, Wordpress, LinuxCOE, Pligg, …
In products: printers, software, servers, TV, ...
http://opensource.hp.com
HP's commitment to OSL communities
HP's contributions to Squid, Samba, Apache, Linux Kernel, OpenStack...
HP's leadership in some flagship communities (2 Debian Project Leaders, OpenwebOS, OpenStack,
hplip, LinuxCOE, FOSSology, FOSSBazaar, MondoRescue, Project-Builder.org, Shorewall, Seagull,
OpenSSI, Lustre, Linux ia64, AdvFS, handhelds.org)
HP's direct support to communities: Kernel summit, OWF, LinuxCon, LCA, DebConf, X.org summit,
GUADEC, KDE summit – ProLiants runs kernel.org, debian.org - helps LI, FSF, Linux Foundation, OSI,
OSDL, ...
© Copyright 2012 Hewlett-Packard Development Company, L.P.
15 The information contained herein is subject to change without notice.

Open Source is “3 things”
Licenses Community Methodology
Almost 60 licenses today Any collection of developers Communal, shared
Some require that code with a common interest development
changes be returned to the Historically made up of free Various projects each with
community at large agents their own subculture
These are called copyleft or Increasingly funded by large Governance models vary
reciprocal companies sharing development widely, some autocratic,
They are not viral costs others consensus based
This requirement is what Governments and academia also Very few roadmaps, but some
makes the methodology work contributing at an increasing projects are starting to
Other licenses are similar to pace publish them
the public domain and have Influence and control is
few requirements achieved by being integrated
Copyrights are still a core & involved
foundational element of all Individuals are largely in
open source licenses control, not companies
•You can use all three as a competitive advantage
•The business model shifts to subscriptions and support
•The more you get involved, the more you can influence/control
© Copyright 2012 Hewlett-Packard Development Company, L.P.
16 The information contained herein is subject to change without notice.

HP Open Source Governance IP
Best Practices (HP internally-developed) Tools
• Defined and communicated corporate-wide policies 
Agents:
(training, awareness & knowledge base) 
License analysis
• Open Source Program Office 
Source code reuse
Central place where all open source activities are understood
for consistent communication inside/outside the company.

Linux kernel taint analysis
Reponsible of http://opensource.hp.com and HP's promotion. 
LSB compliance (conceptual)
• Open Source Review Board 
Code repository (in development)
Core Governance process evolving throughout years,
controlled by a virtual team of Open Source experts. 
Meta data (in development)
Control FOSS used, delivered, shipped, new FOSS products,
employee contributions, ... 
OSRB portal / proposal tracking
• Open Source Policy Manual system
• Legal FOSS expertise
© Copyright 2012 Hewlett-Packard Development Company, L.P.
17 The information contained herein is subject to change without notice.

HP ProLiant and Linux distribution
support
© Copyright 2012 Hewlett-Packard Development Company, L.P.
18 The information contained herein is subject to change without notice.

HP has led Linux server market for more than a decade
LinuxCOE
© Copyright 2012 Hewlett-Packard Development Company, L.P.
19 The information contained herein is subject to change without notice.

Linux from HP supports greater choice
HP provides support Partner provides support Community provides support
Commercial Linux Community Linux

Tests commercial Linux distribution early 
Performs sanity tests of community
and often (with beta OS, new hardware) Linux distributions with several ProLiant

Enables commercial distribution near launch servers
date of new ProLiant hardware 
Supports ProLiant server hardware

Obtains Linux vendor certification for 
Offers the ProLiant Support Pack “as is”
representative ProLiant servers 
Directs software issues to community

Provides support for ProLiant Support Pack resources and supports the community
http://www.hp.com/go/rhel http://www.hp.com/go/ubuntu http://communitylinux.org
http://www.hp.com/go/sles http://www.hp.com/go/oel
20 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux
Single Point for HP
ProLiant deliverables
Certification matrices
Drivers
White Papers
Solutions
Support
© Copyright 2012 Hewlett-Packard Development Company, L.P.
21 The information contained herein is subject to change without notice.

HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux
© Copyright 2012 Hewlett-Packard Development Company, L.P.
22 The information contained herein is subject to change without notice.

The Open Source Solutions Initiative
»Customers are highly interested in Open Source
Solutions (cost + control) ●
Executive briefings and
»Red Hat is the leader in Open Source and first discovery sessions
company reaching 1B$ of Open Source revenue ●
Open Source workshops
»HP #1 in Linux server market share,$13.9B
cumulative server revenues; 3.2M servers sold ●
Innovative Solutions
»Intel is in the second company contributing to the
Linux Kernel
●
Proof-of-Concepts
Drive awareness and adoption of Intel, HP and Red Hat solutions as the highest value
platform for today's + tomorrow's enterprise solutions
…more information available at http://www.hpintelco.net/hp-intel-redhat.htm
23 HP / OSSI / Bruno Cornec

HP ProLiant differentiators
© Copyright 2012 Hewlett-Packard Development Company, L.P.
24 The information contained herein is subject to change without notice.

HP ProLiant insight Ligths-Out (iLO)
© Copyright 2012 Hewlett-Packard Development Company, L.P.
25 The information contained herein is subject to change without notice.

iLO and Linux
Powerful integrated solutions
ILO access through
•
SSH/SMASH
•
IPMI
•
HP CLI tools
•
Web interface
•
From Linux with hpilo
•
Exposes monitoring
details via SNMP
26 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant
Software Depot Repository (SDR)
© Copyright 2012 Hewlett-Packard Development Company, L.P.
27 The information contained herein is subject to change without notice.

Welcome to HP's SDR
Who HP ProLiant Linux R&D Team
What Drivers, utilities, agents and tools for HP ProLiant Linux Systems
When Updated when new hardware or Linux distributions are released
Where http://downloads.linux.hp.com/SDR
How Install packages using yum, apt, zypper
Why Extra functionality specifically designed for HP ProLiant hardware
How much Free of charge (not Free,Open Source Software)
© Copyright 2012 Hewlett-Packard Development Company, L.P.
28 The information contained herein is subject to change without notice.

HP Software Delivery Repository
http://downloads.linux.hp.com/SDR
SDR structure regular expression:
http://downloads.linux.hp.com/SDR/downloads/
[SPP|MCP|Extras|FW]/
[rhel|suse|centos|ubuntu|asianux|opensuse|oracle]/
[pool/non-free/*.deb]|
[<distversion>/<arch>/current/*.rpm]
© Copyright 2012 Hewlett-Packard Development Company, L.P.
29 The information contained herein is subject to change without notice.

HP Management Component Pack for ProLiant (MCP)
Bundle of HP Provided value add tools for ProLIant
Contains HP tools and utilities (no drivers – cf: SPP)
Available as individual Linux packages from the MCP SDR repository
Specifically for community supported distributions
Provides the following features:
●
System Health Monitor (thermal, environmental, electrical, system components)
●
SNMP MIBs and configuration script
●
Automatic Server Recovery (ASR) Daemon and Events
●
Advanced Systems Management (ASM) Controller communication + CLI (hpasmcli)
●
Pre-failure warranty on CPUs and memory and diagnostics tool (hpdiags)
●
Access to the Integrated Management Log (IML) (hplog)
●
Control Unit ID (hpuid) management
●
Smart Array configuration tool (hpacucli)
●
iLO configuration tool (hponcfg)
●
Optionally a Web interface for all these aspects
30 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Service Pack for ProLiant (SPP)
Bundle of all HP Provided value add for ProLIant
Contains what the MCP provides
Contains HP firmware, driver updates (when needed) and additional utilities
Available as individual Linux packages from the SPP SDR repository
Available as Bootable DVD ISO image for convenient all-in-one delivery
Specifically for enterprise supported distributions
Provides the following features:
●
Version control Agent (hp-vca)
●
HP Smart Update Manager (hp-sum)
●
automate hardware update
●
perform comparison between
provided/installed/available firmware
●
Additional drivers for recent servers or bug fixes
31 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

SDR HP Extras/FW component
HP ProLiant Linux Software Stack SDR HP SPP component
SDR HP MCP component
Upstream HP component
hp-vca
UI cpqacuxe hp-smh / hp-smh-templates hp-sum
Pkg hp-health / hp-ams / fibreutils / hpsum hp-scripting
hpacucli hponcfg hpdiags / hp-snmp-agents hp-fc-enablement
/ hp-fm -tools
CLI hpacucli hpasmcli / hplog hp_rescan hpsum
hponcfg hp-conrep
hpacuscripting hpdiags / hpuid lssd / lssg / hp-fm
Driver qla2xxx bnx / mlnx
cciss / hpsa hpilo hpwdt
lpfc igb / e1000
FW CPxxx.scexe CPx.scexe CPxxx.scexe CPxxx.scexe CPxxx.scexe
Smart Array ILO Monitoring FC NIC FW BIOS
32 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Installing packages from SDR
Point your host to the HP Software Depot Repository (SDR)
# wget http://downloads.linux.hp.com/SDR/downloads/bootstrap.sh
# sh ./bootstrap.sh ManagementComponentPack|ServicePackforProliant|Extras|FW
Update repositories (deb) Update repositories (rpm)
# apt-get update # yum|zypper update
Install updated drivers (deb) Install updated drivers (rpm)
# apt-get install hp-e10000 hp-tg3 # yum|zypper install hp-e10000 hp-tg3
Install new software agents (deb) Install new software agents (rpm)
# apt-get install hpacucli hponcfg # yum|zypper install hpacucli hponcfg
33 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Command example : hpacucli
Displays most Smart Array RAID controller parameters and allow to modify most
Show all Smart Array Controllers
# hpacucli ctrl all show
Smart Array P410i in Slot 0 (Embedded) (sn: 50014380059CCD00)
Show detail of the embedded Smart Array Controller
# hpacucli ctrl slot=0 show detail
Smart Array P410i in Slot 0 (Embedded)
Slot: 0
Serial Number: 50014380059CCD00
Cache Serial Number: PAAVP9SXTPGU
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 5.12
[…]
Cache Ratio: 25% Read / 75% Write
[…]
Total Cache Size: 512 MB
Total Cache Memory Available: 400 MB
34 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Smart Update Manager
35 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Smart Start Scripting Toolkit
© Copyright 2012 Hewlett-Packard Development Company, L.P.
36 The information contained herein is subject to change without notice.

HP Smart Start Scripting Toolkit (SSSTK)
Bundle of optional HP tools for ProLIant
Contains HP utilities to automate Hardware configuration of HP
ProLiant Servers
Available as individual Linux packages with dependencies for use
with the native distribution update manager (yum, yast, apt-get)
from the Extras SDR repository
SSSTK captures iLO, BIOS and RAID Firmware configurations on a
master server and is able to redeploy these configuration on a bare
metal target machine in an unattended manner.
This toolkit is designed to be customized by experienced IT
administrators, familiar with scripting under Linux and ProLiant
servers.
37 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Bundle of optional HP tools for ProLIant
HP SSSTK in action HP utilities to automate HW configuration of HP ProLiant Servers
Available as individual Linux packages usable with the SDR repo
1 Setup Installation 2 Capture/Create server 3
Server configurations (iLO, BIOS,
& SA). Create scripts
Configure PXE, TFTP, Bootable CD or
DHCP, DDNS, NFS over the Network install
server options
Configure SSSTK data file data file
HW conf + Install OS from
CD or Network Share
Load OS bits Script File
PXE boot
CD boot
USB boot
38 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

PUSK Choices
› The HP ProLiant USB setup key (PUSK) is a set of tools working together with the HP
Smart Start Scripting Tool Kit (SSSTK) and HP Software Depot Repository (SDR) to create
a bootable USB key to easily and automatically capture and deploy BIOS, RAID and iLO
configurations on HP ProLiant servers.
› The PUSK allows to easily modify configuration on site, while also storing logs of the
setup run.
› The PUSK is easily mountable from both a Windows (operator machine) or a Linux
(deployed server) environment using a VFAT FS.
› The PUSK is built from a master machine using the running distribution (RHEL 6 for now)
and the HP SDR.
› The PUSK provides 1 simple text based config file which has to be configured for iLO
setup (IP conf, License, Password).
› The other extracted configurations are also modifiable in XML format, as well as the
boot configuration done with syslinux.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
39 The information contained herein is subject to change without notice.

HP ProLiant Firmware
management new approach
No one buys a server to update firmware !
© Copyright 2012 Hewlett-Packard Development Company, L.P.
40 The information contained herein is subject to change without notice.

Today's approach: scexe
●
Advantages:
●
scexe == Self extracting zip file, relatively easy to handle
●
Stable : developed over 10 years ago (but hasn’t changed much, no real resources
around the techno)
●
Provides online Linux firmware update
●
Drawbacks :
●
Proprietary package format
●
No repository management (yum/apt/...)
●
No dependency management (wrt dynamic library needed)
●
No signature support
●
Difficult or impossible to script
© Copyright 2012 Hewlett-Packard Development Company, L.P.
41 The information contained herein is subject to change without notice.

New approach: using packages ?
●
Drawbacks :
●
Linux packages (RPM/DEB) designed for installing software, not firmware
●
Unrelated to firmware state (pkg installed but FW not)
●
Querying the package manager tells us about the package, not the firmware
●
Solution :
●
Decoupling FW handling and FW flashing
●
Packages (RPM/DEB) used to deliver the firmware (thus repo, deps, signature, …)
●
Light weight tool, doing 1 thing well, to apply the firmware
●
Future hp-sum integration
●
Advantages :
●
Standard and open process (using usual tools at distribution level)
●
CLI und UI integration without effort nor specificity
●
Scripting and installation server easy integration
●
Security embedded (rpm -V, signature)
© Copyright 2012 Hewlett-Packard Development Company, L.P.
42 The information contained herein is subject to change without notice.

How does it work ?
RPM Internet
(SDR)
# ./bootstrap.sh ProLiant-FW
# ./bootstrap.sh Extras
# yum groupinstall "HP ProLiant DL580 G7" YUM
# hp-fm upgrade
HP ProLiant
DL580 G7
© Copyright 2012 Hewlett-Packard Development Company, L.P.
43 The information contained herein is subject to change without notice.
43

HP Services differentiators
© Copyright 2012 Hewlett-Packard Development Company, L.P.
44 The information contained herein is subject to change without notice.

Linux from HP is better supported
Uniform coverage. Flexible options.
Software updates Software support 1
Support plus Proactive 24 Critical
Rights to new versions
• •
Incident and unlimited •
Hardware 4 hour •
Hardware 4 hour Named tech
Product and document
• •
Software tech response response •
Account team
updates assistance •
Software tech •
Software tech •
Support planning
•
2 hour response •
assistance •
assistance •
Proactive services
•
2 hour response •
2 hour response •
Change management
•
13x5 or 24x7 coverage •
Service account •
6 hour CTR Hardware
•
~99% of all calls resolved by HP
manager •
Software tech
•
73,000 service partners •
Support planning assistance
•
6500 Linux-trained professionals •
System Health Check •
Immediate response for
•
112 response centers worldwide •
Remote diagnosis critical problems
•
2 hour response •
24x7 coverage •
Remote diagnosis
•
1 phone number •
24x7 coverage
45 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Comprehensive HP Linux Services
•Mission critical support Managed
•Proactive planning & assistance Support •Planning, implementation,
•Reactive multi-vendor hardware &
Services
staffing, and ongoing operations
software support
•Linux
Porting & •OS application
Training Migration porting & migration
education & Project
industry (LPI) Management &
certification Solution Integration
•Solution design &
Deployment Architecting implementation
HP’s Linux support
•Integration services services rated
•Onsite installation “Best Value” by
•Data center services Network Computing
Project Consulting •Database apps
6,500 Trained HP Management •Financial services
•HPTC
Linux Professionals
© Copyright 2012 Hewlett-Packard Development Company, L.P.
46 The information contained herein is subject to change without notice. •Single point of •Telco
accountability •Web infrastructure

HP Factory Express is here to help with Linux
Without HP Factory Express With HP Factory Express
Faster time Free up valuable Maximize your IT
to solution IT resources investment
© Copyright 2012 Hewlett-Packard Development Company, L.P.
47 The information contained herein is subject to change without notice.
47 April 5, 2013

HP provides comprehensive support services
Flexible options. Uniform coverage.
Mission Critical
HP is the single point of accountability and sourcing for
Linux solutions in heterogeneous multi-technology, Proactive 24 Named tech
multi-vendor environment with support for many ISVs •
HW 4 hr response •
account team
including Red Hat and Novell •
Software tech •
Support planning
•
assistance •
Proactive services
Support Plus •
2 hr response •
Change management
HW 4 hr response •
Service account 6 hr CTR HW
Software Support
 •

Software tech manager •
Software tech assistance
• Incident and Support planning
unlimited

assistance •
•
Immediate response for
Software Updates 
2 hr response •
System Health Check critical problems

Rights to new •
Software tech Remote diagnosis
assistance

13x5 or 24x7 •
•
Remote diagnosis
versions coverage •
24x7 coverage •
24x7 coverage
•2 hr response

Product &

document updates
© Copyright 2012 Hewlett-Packard Development Company, L.P.
48 The information contained herein is subject to change without notice.
http://www.hp.com/services/linux

What about PCs ?
Let's talk !
© Copyright 2012 Hewlett-Packard Development Company, L.P.
49 The information contained herein is subject to change without notice.

Find out more on HP value add
around Open Source & Linux
© Copyright 2012 Hewlett-Packard Development Company, L.P.
50 The information contained herein is subject to change without notice.

References
Some reference sites :
› Portal: http://www.hp.com/go/proliantlinux
› Certification: http://h18004.www1.hp.com/products/servers/linux/hplinuxcert.html
› RHEL on ProLiant : http://www.hp.com/go/rhel
› Service Pack for ProLiant : http://www.hp.com/go/spp
› Insight Foundation: http://www.hp.com/go/foundation
› SDR: http://downloads.linux.hp.com/SDR/
› SSSTK: http://www.hp.com/servers/sstoolkit
› PUSK: http://pusk.project-builder.org/browser/0.9.6
› Project Builder: http://www.project-builder.org
› Dracut: https://dracut.wiki.kernel.org/
© Copyright 2012 Hewlett-Packard Development Company, L.P.
51 The information contained herein is subject to change without notice.

Contact - Thanks
Bruno.Cornec@hp.com
Open Source and Linux Technology Architect
http://www.hp.com/linux ”Changes are never easy to make.
http://opensource.hp.com There is comfort and safety in tradition,
Thanks goes to: but change must come, no matter how
Linus Torvalds, Richard Stallman, Eric Raymond, painful or expensive it may be.”
Nat Makarevitch, René Cougnenc, Eric Dumas,
Bill Hewlett
Rémy Card, Bdale Garbee, Bryan Gartner, Craig
Lamparter, Lee Mayes, Gallig Renaud, Andree
Leidenfrost, Phil Robb, Bob Gobeille, Martin
Michlmayr among others, for their work and
devotion to the Open Source Software cause... and
my family for their patience :-)
© Copyright 2012 Hewlett-Packard Development Company, L.P.
52 The information contained herein is subject to change without notice.

Thank you
© Copyright 2012 Hewlett-Packard Development Company, L.P.
53 The information contained herein is subject to change without notice.