A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.

1. Suncorp
and the Agile Approach:
Why it’s a Must Have
for your Future
Craig Smith
Suncorp

2. Welcome
Image: http://www.gameoz.com.au/images/detailed/9/Smurf_Graduate.jpg

3. I was
once like
you...
Image: http://www.simpsoncrazy.com/content/pictures/homer/homer-pythagoras.png

4. Suncorp is a unique, diversified financial services group. We have businesses that
provide banking, general insurance, life insurance and wealth management
products and services. They operate in Australia and New Zealand.
• Top 25 ASX listed company
• Around 17,000 employees
• Over 228,000 shareholders and around 8 million customers
• One of the largest general insurance groups in Australia and New Zealand
• The fifth largest bank in Australia
• The Suncorp Group is also home to 26 well-known brands across Australia
and New Zealand.
So it’s not surprising we can offer you some amazing career opportunities.
Who is Suncorp?

5. Corporate Human Group
Group Finance Group Risk
services Resources Marketing
Five operating divisions
Personal Commercial Vero NZ Suncorp Bank Suncorp Life
Insurance Insurance
Shared Business Business
Real Estate Procurement
Services Technology
Suncorp Group Structure

6. Living Agile
Image: http://en.wikipedia.org/wiki/File:Fonz_Pic.PNG

7. A quick wayback machine ride
Image: http://tommcmahon.typepad.com/photos/uncategorized/2008/05/08/peabody2.jpg

8. A tribute to W.W. Royce
Image: http://images.jbrains.ca/theory_of_bdd/royce_diagram.jpg

9. A tribute to W.W. Royce
Read past
page 2!
Image: http://blogs.kcls.org/librarytalk/vintage%20boy%20reading.jpg

10. Fad after fad after fad...
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296

11. Fad after fad after fad...
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296

12. One TPS report too many
Image: http://www.methodshop.com/video/reviews/officespace/worst.jpg

13. Image: http://clothesonfilm.com/wp-content/uploads/2010/01/Wall-Street_Michael-Douglas_Gekko-shirt_mid-phone.bmp-1.jpg
Meanwhile in business land...

14. Image: http://www.managementbooks.com.au/bookweb/images/harvard.jpg
Management techniques

15. Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
Fad after fad after fad...

16. Image: http://www.liverpoolmuseums.org.uk/conservation/exhibitions/metropolis/graphics/large/meccano_factory.jpg
Working in a factory

17. Agile
An umbrella
term
Image: http://www.flickr.com/photos/trektrack/2389559700

18. Agile Manifesto

19. XP

20. XP
Image: Beck, Kent – Extreme Programming Explained: Embrace Change

21. Scrum
Image: http://upload.wikimedia.org/wikipedia/commons/b/bd/Scrum-1.JPG

22. Scrum
Image: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png

23. Image: http://leansoftwarepractices.com/wp-content/uploads/2009/06/Toyota.bmp
Lean manufacturing

24. Getting
back to
basics
Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /

25. Why Agile: More with less
Image: http://media.photobucket.com/image/stretch%20budget/realsalesleads/Sharp%20Sellers/dollarstretch.jpg

26. Competitive advantage
Image: http://www.bloglifetime.com/images/blogs/8-2007/competitive-advantage-means-outsourcing.jpg

27. Speed of delivery
Image: http://www.pharosparcel.com/assets/images/image-services.jpg

28. Solutions customers want
Image: http://www.tuvox.com/blog/wp-content/uploads/2009/01/ngservice.jpg

29. Seat at the table
Image: http://www3.whig.com/whig/blogs/uponfurtherreview/wp-content/uploads/2009/06/fathers-day-dinner-lg.jpg

30. Marsh-
Mallow
Challenge
Image: http://media.tumblr.com/tumblr_lfm6cvq28P1qc3ji0.jpg/

31. Agile Pyramid
Approach
Practices
Principles
Values
Image: http://www.flickr.com/photos/lyng883/2168146740

32. Agile
Values
Image: http://misspinkslip.files.wordpress.com/2009/07/used-car-salesman.jpg

33. Trust
Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview

34. Innovative Accountability
Image: http://api.ning.com/files/VnX-Vmb1sjsYSKE7LQTBndoY62CkayqKipj0KSFuvLD64Pjeo96WWZPg50yvhIuqk2vKH6*2wdaTOzddSe7nxP6PU6UN8tci/questionsignpost.jpg

35. Courage
Image: http://www.tams-witmark.com/images/wizard/WIZ-19.jpg

36. Honesty
Image: http://www.toonpool.com/user/997/files/appearance_honesty_best_policy_338925.jpg

37. It’s All About Culture
Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991

38. Agile
Principles
Image: http://www.principalspartnership.com/img/principal-office.jpg

39. Image: http://www.pmthink.com/BenefitsRealization211.jpg
Value

40. Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpg
Collaboration

41. Image: http://www.mobnews.ru/images/news/1140850800_No_speed_limit.jpg
Speed

42. Image: http://www.swirlingtech.com/AboutUs/3/flexibility.jpg
Flexibility

43. Image: http://files.customize.org/thumbnails/larger/60916.jpg
Simplicity

44. Image: http://farm3.static.flickr.com/2388/2202700973_7f48539c10.jpg
Teamwork

45. Agile
Approach
Image: http://www.flickr.com/photos/jessicagarro/4264658790

46. 5%
Image http://legacy.lclark.edu/faculty/jsmiller/objects/idea_bulb.jpg
Concept

47. 10%
Image http://propertymanagementgroups.com/MonopolyGO.jpg
Initiate

48. 80%
Image http://www.xdin.com/Portals/4/Images/develop-n-deliver.JPG
Deliver

49. 5%
Image http://www.pcfixexpress.com/images/happy_office.jpg
Deploy

50. Agile
Practices
Image: http://www.flickr.com/photos/idovermani/3903032710

51. Estimation
Because somebody
wants an estimate Image: https://intranet.5amsolutions.com/download/attachments/7144435/planning+poker+cards.jpg

52. Break Down -> Done
Image http://www.xqa.com.ar/visualmanagement

53. Daily standup

54. Retrospective

55. Development dials to eleven
Image http://www.redmolotov.com/images/designs/turn-it-up-to-eleven-tshirt_design.jpg

56. Pair Programming

57. Co-location

58. Cross functional team
Project
Sponsor
Project
Manager Program
Manager
Consultants
Iteration
Manager
Team
lead
Comms
Officer
Busines Core Team
Member
Owner
Team
Quality
Assurance
Bus.
SME
Project
Officer Team
Specialist Support
Other key Analyst
stakeholders
Extended
Team
Skills
Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg

59. Frequent small releases
Small iterations
Release often
Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg

60. Test driven development
Acceptance criteria
for every story
Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi

61. Continuous integration
Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg

62. Visualise the flow
Get it in peoples faces

63. Business release planning

64. Infrastructure planning

65. Story cards

66. With acceptance criteria

67. Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400
Big visual charts

68. Futurespective

69. Image: http://firstfriday.files.wordpress.com/2008/03/stupidity.jpg
Common Sense?

70. Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpg
Agile in IT

71. Image: http://www.usnews.com/usnews/photography/office/images/1.jpg
Agile in the business

72. Image: http://images.cheezburger.com/completestore/2010/8/8/a87f6930-87c6-4b39-9748-0997fca2e462.jpg
Why do I care?

73. Sounds
Great...
How Do I
Join The
Team?
Image: http://2.bp.blogspot.com/_eCeLBv5lJdg/Sh9IcgMWa8I/AAAAAAAAAzk/_nomC5kr5BE/s400/barney-stinson.jpg

74. What We Look For
Our Criteria
‘Sure we want to talk to graduates who’ve had academic success, but we’re also interested in
your contribution to the community and past experience.’
What can you offer as a Graduate?
We ask for evidence that you have the:
• Motivation for the role
• Organisational fit
• Skills and competency
• Potential to develop
What do we look for in Graduates?
• Passion
• Strong communication and interpersonal skills
• Ability to be innovative and think outside the square
• Demonstrated ability to apply your technical knowledge
• Analytical and problem solving skills
• Flexibility/ Adaptability
• Team player /Collaborative
• Leadership

75. How Do Suncorp Source?
Tips and Hints
Sourcing Activities
Corporate Website • Start researching employers
Online Job Board Advertising • Set up job alerts
Print Advertising
• Submit an expression of
Industry Events and Associations
interest
Social Networking Sites
• Apply during peak graduate
Careers Fairs
recruitment periods
Employee Referrals
• Career planning – what are
Database Searches
your long and short term
Recruitment Agency Partnerships
goals? How can ‘Suncorp’ help
University Partnerships me achieve these goals?

76. Graduate Program
Developmental Plan – grow
1-2 year program your technical & Support structure – Buddy,
interpersonal skills. Build Mentor & Graduate
*Rotation* on your commercial Manager
acumen
Networking Events Meet the business & other
Suncorp Grads

77. Selection Process
Resume Telephone Assessment
Applications
Screen Screening Centre
Manager Once Cognitive
Offer Checks Removed
Interview Assessment

78. Benefits
• Paid Community Service leave
• Apart from National organisation • Paid Paternal/Adoption leave
owning over 26 Major Companies,
17000 employees. • Additional unpaid paternal leave
• Fantastic career development • Opportunity to purchase add annual
opportunities, a great team culture and leave
a challenging and rewarding career –
there are many more perks to working • Opportunity to cash out leave
for Suncorp..... • Paid Personal leave
• Paid Permanent position • Paid Sick leave
• Paid Superannuation • Opportunity to salary sacrifice
• Fortnightly pay
• Access to Suncorp’s Employee
• Opportunity to start employment early
on a casual basis whilst studying Assistance Program
• Paid study assistance and the • Discounted personal insurance
opportunity to undertake professional • Fee free banking
accreditation
• Discounted credit cards and lending
• Paid internal corporate training
products (i.e. Home and car loans)
• Paid study leave
• Paid annual leave • Discounted health insurance
• Paid public holidays • Discounted travel
• Paid Compassionate leave • Discounted mobile phone and
internet packages
• Discounted Apple products (i.e.
iPods, computers, iPhones)

79. Cool Stuff
Image: http://www.toonpool.com/user/611/files/old_technology_66595.jpg

80. What sort of
environment
do you want
to work in?
Image: http://www.networkworld.com/Micronet%20images/pc_mac.gif

81. More Information?
Website:
www.suncorp.com.au/graduates
Talk to us on Facebook:
www.facebook.com.au/suncorpgroupcareers
Email:
graduateprogram@suncorp.com.au
Craig Smith
craig.smith@suncorp.com.au
@smithcdau