Keolis is a global mobility operator that has been in business since 1983. In 2016-2017, Keolis saw increased revenue and number of employees. Keolis focuses on improving customer experience, safety, partnership with public authorities, employee engagement, social responsibility, and operational excellence. Keolis operates various modes of transportation across many countries and continues to innovate and develop new mobility solutions.
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Keolis Group: at a glance
1. AT A GLANCE
2016 2017
CONTACT
BrandandCommunicationsDepartment
—
20, rue Le Peletier
75320 Paris Cedex 09 – France
Tel.: +33 (0)1 71 32 90 00
communication@keolis.com
www.keolis.com
2. 3
FOR KEOLIS,
BEING A PIONEER
IN SHARED MOBILITY
MEANS...
• Considering all passengers as individuals
so that every one of their journeys is a unique
and enjoyable experience, in line with their needs
and expectations.
• Collaborating with each public transport authority
and local stakeholders to develop tailored solutions
which help to strengthen the attractiveness and vitality
of their community over the long term.
• Connecting our longstanding expertise
as an operator of all forms of collective transport,
to new forms of mobility, including light modes, in order
to create seamless and attractive multimodal networks.
1983The world’s first
driverless automated metro
(Lille)
2016The world’s first driverless
automated shuttle for public transport
(Lyon)
2017The first multimodal contract
in Australia to be awarded to a private operator (Newcastle)
3. 4 5
KEOLIS GROUP AT A GLANCE 2016/2017
KEY FEATURES
—
Our Values
Three principles that drive the everyday activities
of each employee.
WE IMAGINE
We develop tailored mobility solutions. We innovate continuously
to create attractive transport services that put passengers’ comfort
and well-being first.
WE CARE
We place the passenger at the heart of all our actions. We develop
strong relationships with public transport authorities based on
active listening and transparency. Respect for each of our 58,300
employees is the foundation of our human resources policy.
WE COMMIT
We respect our commitments to public transport authorities for safety,
quality, reliability and operational performance. We are socially responsible
in all cities and regions and contribute to sustainable mobility.
Our Mission
DAY AFTER DAY
WE INVIGORATE
COMMUNITIES
BY BEING ATTENTIVE TO
LOCAL MOBILITY NEEDS.
WE ENCOURAGE THE USE
OF PUBLIC TRANSPORT
AND CREATE MORE
LIVEABLE CITIES
BY IMPROVING THE
INDIVIDUAL PASSENGER
EXPERIENCE.
CustomerExperience
As part of our ‘Thinking like a
passenger’ philosophy and the
subsequent action plan implemented
in 2016, we are reinforcing our
commitment to putting the
passenger experience at the heart
of what we do. We provide all
passengers with mobility solutions
that are simple, seamless
and enjoyable.
IndustrialPerformance
Operations, maintenance and
safety: our primary driver is our
industry expertise across all transport
modes, from complex systems such
as automated metros and trains to
innovations such as autonomous
electric shuttles.
Innovation
In an ever-changing world,
we are constantly innovating to
develop transport solutions which
meet the future needs of cities,
towns and passengers, and
make shared mobility options
increasingly attractive.
Our DNA
We work with cities and communities to adapt our mobility solutions so they better address local challenges
and the changing lifestyles of their citizens.
GROUPE KEOLIS
On-demand
transport
N°1
for transport
for passengers
with reduced
mobility in France
Bicycles
N°2
for bike-share schemes
in France
17,340
bicycles
(short and long-term
rental, electrically
assisted)
New mobility
solutions
N°1
for urban cable cars in
France
A leader
in private driver services
in Paris with LeCab
Trains
15
networks worldwide
6,000km
of track
Buses and coaches
N°1
for urban networks in France
23,500
vehicles worldwide
100%
fossil free in Sweden
Trams
Worldleader
797km
of track
Driverless
automated metros
Pioneerandworldleader
137km
of track
Medical
transport
N°1
in France
with Keolis Santé
1.2 million
journeys
per year
A global player
in INTEGRATED mobility
SOLUTIONS
_
_
4. 6 7
KEOLIS GROUP AT A GLANCE 2016/2017
6 7
Revenue
inbillionsofeuros 5.002
5.075
+ 1.4%2015 2016
Recurring EBITDA
inmillionsofeuros 296
313
+ 5.5%2015 2016
2015 restated * 2016
Net Income Groupshare
inmillionsofeuros
- 3.1%
45
46
Breakdown of revenue in France
59.4%
19.7%
12.7%
5%
1.8%
1.4%
Urban
Suburban
Greater Paris
EFFIA
Kisio
Others
60.6%
20.4%
11.4%
4.9%
1.8%
0.9%
2015
of Group activities
2016
of Group activities
Breakdown of international revenue
49%
23.9%
21%
5.9%
0.2%
Continental Europe
North America
Australia New Zealand
United Kingdom
Asia, Middle East, Africa
48.5%
22.9%
21.9%
6.5%
0.2%
2015 2016
of Group activities of Group activities
KEY STATS
—
Debt leverage
inmillionsofeuros
Ratio of net debt/EBITDA2.3X
Number of Employees
35,000
23,300
France (+ 2.3 %)
International (+ 5.4 %)
34,200
22,100
2015 2016
* Compared with €33M announced last year (including impact
of restatement of €13M associated with UK franchises).
The Group’s corporate and social responsibility
strategy can be summarised by two conditions
and four commitments relating to passengers,
employees, the environment and communities
4commitments
2conditions
Sustainable mobility Digital innovations and services
Increase in revenue
over past 10 years
x 2
France
x 5
International
x 2.6
Group
Breakdown of capital
70%
SNCF
30%
Caisse de
Dépôt et
Placement
du Québec
+ 3.5%Increase in the
number of employees
SMART CITIES
STUDIED WORLDWIDE13as part of an international survey
carried out by the ‘Digital Mobility
Observatory’
5. 8 9
KEOLIS GROUP AT A GLANCE 2016/2017
OBJECTIVES
—
KeoLife, our continuous
improvement approach
Built around seven workstreams KeoLife has provided a clearly defined business
vision since its launch in 2013: to support all Group subsidiaries in continually
improving their performance and in sharing best practices
with our clients and other local stakeholders.
In 2016, KeoLife cemented its role as the Group’s shared framework
through which each subsidiary can develop their own action plan,
in line with local needs. The ‘Full Deployment’ phase of the programme
also began, encouraging all employees to become involved.
EMPLOYEE
ENGAGEMENT
CORPORATE
SOCIAL
RESPONSABILITY
OPERATIONAL
EXCELLENCE
ECONOMIC
PERFORMANCE
PARTNERING WITH PTAs
SAFETY
CUSTOMER EXPERIENCE
Customer
experience
—
In its goal to make public
transport increasingly attractive,
Keolis has translated its
philosophy ‘Thinking like a
passenger’ into action enabling
subsidiaries to improve and enrich
the passenger experience. This
is a continuous improvement
approach that gives each region
the opportunity to identify
areas for improvement by taking
inspiration from the best network
practices around the world.
Safety
—
The absolute priority within the
Group, passenger and employee
safety is the focus of continuous
improvement throughout all
Keolis subsidiaries. Within the
KeoLife framework, each region
has the ability to meet even
the most demanding safety
standards.
Partnering with
Public Transport
Authorities
—
The Group has built strong
relationships with each of the
300 Public Transport Authorities
it works with through active
listening, transparency and
maintaining an open dialogue.
This unique approach, now
set out in Keolis’ Charter of
Commitments, enables the
Group to better respond to
the specific needs of each
community.
Employee
engagement
—
Keolis considers its 58,300
employees to be its most valuable
asset. KeoLife makes each
employee responsible for their
career plan. The Group’s human
resource policy allows employees
to benefit from a quality
work environment fostering
individual motivation, loyalty and
performance.
Corporate social
responsibility
—
From the environment and
energy efficiency to business
ethics, diversity and disability,
Keolis is fully aware of the role it
must play to meet the challenges
of sustainable development.
The Group and its subsidiaries
are involved in numerous
initiatives in these areas and
work tirelessly to exceed
the expectations of their
stakeholders.
Operational
excellence
—
The Group’s ambition is to
achieve operational excellence
and improve performance across
every subsidiary and every
transport mode. It aims to deliver
the highest possible operational
and maintenance standards to
public transport authorities and
passengers.
Economic
performance
—
In response to the current
uncertainty around the economic
environment, Keolis strives to
optimise the financial performance
of its networks. As a result,
its subsidiaries use a range of
initiatives to promote business
development and meet client
expectations while reducing costs.
These include optimising business
purchases, initiatives to reduce
fare evasion and reducing energy
consumption.
6. 10 11
KEOLIS GROUP AT A GLANCE 2016/2017
9
7
5
6
8
4 Innovation
and co-creation
—
Work together with stakeholders and
innovative start-ups to create lasting,
connected transport solutions.
Dialogue
—
On the initiative of the Group’s Executive Chairman,
convene a stakeholders committee meeting at least once
a year, to help build an organisation that works
to promote sustainable transport.
Evaluation
—
Request annual feedback from public transport
authorities on how they perceive their partnership
with Keolis, and work together to identify where
improvements might be made.
2Safety
—
Work with each of
the Group’s subsidiaries to put
safety action plans in place, to
aim for a ‘zero accident’ rate for
passengers, employees, people
who live close to our transport
networks, and all other relevant
stakeholders.
Community engagement
—
Fulfil the transport needs and aspirations
of communities, by drawing on our regional presence
and local knowledge.
Environmental and
social responsibility
—
Work with local decision
makers to promote and successfully
develop sustainable transport systems,
and continuously strive to provide an energy
efficient and socially-responsible service for
passengers and the local community.
Responsiveness
—
The relevant employees within
the Group will be ready to take
action when it is deemed necessary
by the local transport authority.
3Understanding
of lifestyles
—
Provide public transport
authorities with Keoscopie’s findings regarding
local customs and transport habits, to help
inform their choices and decisions.
1Continuous improvement
—
Each Group subsidiary will develop and roll-out
a KeoLife programme based on responsible,
continuous progress to improve the reliability, quality and
accessibility of its services. In doing so, Keolis pledges to provide
transport authorities with an efficient and responsive approach
that improves satisfaction levels and gains their enduring trust.
Established through listening, dialogue and transparency, the strength
of our partnerships with public transport authorities are a Keolis trademark
and a source of added value to customers. To formalise this approach,
the Group has drawn up a charter of nine commitments:
TRUST
—
Our Commitments
7. 12 13
KEOLIS GROUP AT A GLANCE 2016/2017
2016 heralded a new stage in the development of the Keolis Group in France, particularly
in the area of new mobility solutions. Equally, it was a year of contract renewals
and important new wins.
FRANCE
Focus on…
Urbanandinterurban– The renewal
of the Lyon contract represents a
first-class showcase of expertise
for the Group.
The Dijon region also renewed its
confidence in Keolis by granting
a ‘comprehensive mobility’
contract, unique in France.
Grand Narbonne, Laval, Dreux,
Vesoul, Le Mans, Paris (PAM 75
service) and the departments
of Hérault, Loire, Morbihan,
Jura, Aude and Finistère also
confirmed their trust in the
Group. Additionally, Keolis won
new contracts in Beaune,
Val-de-Marne (PAM 94 service),
Porte de l’Isère and Côte Basque
Adour, where it will operate the
Chronoplus network.
NewMobilities– A year
characterised by innovation with
Navly, the driverless shuttle
service in Lyon and the launch of
the first urban cable car service
in Brest.
GreaterParisregion– The
acquisition of Transports Daniel
Meyer and the Jacquemard
Coach business, saw Keolis
strengthen its position in the
Greater Paris region. The same
can be said for future projects
linked to the Grand Paris
development.
Carparks– A year of strong
growth for EFFIA. 19 contracts
were won, representing 30,000
parking spaces. EFFIA has also
become a major shareholder
in Saemes.
Key stats
370car parks
35,000employees
90urban
networks1908
Present since
70 departments covered
by regional services
3
metro
networks
and 11tram
networks
CHAUMONT
Avignon
Valence
VienneSt-Étienne
Grenoble
Bellegarde-sur-Valserine
Brive
Cahors
Carcassonne
Bourg-en-Bresse
BESANÇON
Troyes
Belfort
COLMAR
Charleville-Mézières
ValenciennesDouai
Lens
Paris
Île-de-France
Rouen
Chartres
Vendôme
Poitiers
Niort
La Rochelle
Angoulême
Limoges
Clermont-
Ferrand
Saint-Pierre
-des-Corps
Péronne
Reims
Bezanne
Thionville
NÎMES
ALÈS
Cannes
Cassis
Martigues
Marseille
Perpignan
Toulouse
Dax
Biarritz Montpellier
Vitrolles
AntibesAIX-EN-PROVENCE
NARBONNE
MILLAU
LYON
OYONNAX
VICHY
RIOM
MONTLUÇON
LONS-LE-SAULNIER
PONTARLIER
MONTBÉLIARD
ÉPINAL
NANCY SUB
CHÂLONS-EN-
CHAMPAGNE
MAUBEUGEARRAS
AMIENS
CHAUNY
SOISSONS
CHÂTEAU-
THIERRY
CHANTILLY
HONFLEUR
FÉCAMP
ELBEUF
LISIEUX
RENNES
VITRÉ LAVAL
LE MANS
ORLÉANS
MONTARGIS
BLOIS
TOURS
CHÂTELLERAULT
SAINTES
CHÂTEAUROUX
NEVERS
Nantes
ANGERS
ST-MALO
MORLAIX
QUIMPER
LORIENT
Vannes
CAEN
BAYEUX
CHERBOURG
LILLE
OBERNAI
STRASBOURG
SARREBOURG
VESOUL
DIJON
Arc 1950
TARBES
PAU
AUCH
AGEN
BAYONNE
BORDEAUX
MARMANDE
Béziers
PORTE DE L’ISÈRE
MIRIBEL
BEAUNE
Dunkerque
DREUX
BREST
NYONS
Nice
POMPEY
TOUL
METZCREIL
THIERS
BERNAY
Metro
Tram
Bus Rapid Transit
� Cities
Urban networks
� Regional networks
Cities
Management of over 300 spaces
In Greater Paris, 11 transport hubs
and 38,000 parking spaces are
managed by the Group
8. 14 15
KEOLIS GROUP AT A GLANCE 2016/2017
Keolis continues its strong growth in Europe across all modes, with new
contracts in both the Netherlands and Germany, as well as the extension
of the tram network and the opening of a new tram depot in Norway.
CONTINENTAL EUROPE
Focus on…
Almere,theNetherlands– Syntus
won a new ten-year contract
for bus operations. This is the
third success in a row for the
subsidiary, following two wins in
2015. The contract will start in
December 2017.
Bergen,Norway–7km of new track
and a new depot were inaugurated
for the Bybanen light rail network.
Two more extensions will double
the size of the network by 2026.
Keolis’ operating contract has
been extended from July 2018
to July 2019.
Rhine-Ruhr,Germany– Keolis
Deutschland won the contract
to operate the commuter rail
service in the most populated
region of Germany.
The contract will run for 12 years
and cover services totalling
4.8 million train-km/year.
2003
Present since
8countries:
Belgium, Denmark, Germany,
Luxembourg, Netherlands,
Norway, Portugal and Sweden
2tram networks:
Bergen (Norway)
and Aarhus (Denmark-
under construction)
100%
of buses in Sweden operated
by Keolis run using alternative
energies to diesel
100%
solar powered bike-share
scheme in the Netherlands
(KeoBike)
6 rail networks
in Germany
2 in the
Netherlands
and
Key stats for the region
NORWAY
SWEDENDENMARK
THE NETHERLANDS
BELGIUM
PORTUGAL
LUXEMBOURG
GERMANY
Porto
Värmland
Bergen Dalarna
Stockholm
Karlstad
Örebro
NorrköpingFinspång
Tylstrup
Aalborg
Hinnerup
Aarhus
Skibby
Odense
Brussels Liège
Venlo
Cologne
Düsseldorf
Utrecht
Apeldoorn
Zutphen
Enschede
Zwolle
Kampen Oldenzaal
Nienburg
Lemgo
Warburg
Osnabrück
Vlaanderen
Wallonia
Helsinge
Jönköping
Gothenburg
Copenhagen
Slagelse
Tram
Planned tram
Bus / shuttle / interurban
and school coaches
Taxi
Rail service in the Netherlands
Rail service in Germany
9. 16 17
KEOLIS GROUP AT A GLANCE 2016/2017
In the country that gave birth to the railway, Keolis operates three rail franchises,
an automated metro, and two tram franchises, including Manchester Metrolink,
the largest tram network in the UK.
UNITED KINGDOM
Focus on…
Manchester– Transport for
Greater Manchester (TfGM) has
chosen KeolisAmey to operate
and maintain Metrolink, the
largest tram system in the UK,
with 37 million annual passengers,
120 trams, 7 lines, 93 stations and
96km of track serving Greater
Manchester. The contract which
begins in July 2017 and runs for
up to ten years, also includes an
extension of the Trafford Park
line, scheduled for completion
by 2021.
NottinghamLondon– Customer
satisfaction reached an all-time
high on the Nottingham tram
(98%) and Docklands light rail
network (89%).
Present since
1996
13,900employees
Key stats for the region
3
rail franchises (Southeastern,
London Midland, Govia
Thameslink Railway)
1in 3 train journeys delivered
by a Keolis-run network
99%
+ service delivery on DLR
network (London)
1
automated
metro network
(DLR-London)
2
tram networks
(Nottingham
Trams, Metrolink)
million passenger
journeys a year590
Tram
Metro
� Rail service in the UK
UNITED KINGDOM
Nottingham
London
Canterbury
Dover
Hastings
Ashford
Eastbourne
BrightonPortsmouth
Southampton
Gatwick
Hereford
Birmingham
Shrewsbury
Manchester
Liverpool
10. 18 19
KEOLIS GROUP AT A GLANCE 2016/2017
Historically an operator of urban and regional rail as well as bus services,
Keolis North America will soon start operating a new tram network in Waterloo,
Canada. It has also launched a number of innovations harnessing leading
edge technology and a suite of new employee and passenger mobile apps
to help improve the journey experience.
NORTH AMERICA
Key stats
for the region
Focus on…
LasVegas,UnitedStates– Keolis
partnered with Navya and the
City of Las Vegas to trial the
first driverless vehicle on a
public road in the US. Over a
one-week period, the public had
the opportunity to ride for free
on board the fully electric Navya
ARMA shuttle in the Fremont
East Innovation District in
Las Vegas.
Boston,UnitedStates–The team
at Keolis Commuter Services
has worked hard to improve
the overall performance of
our commuter rail network in
Boston. This encouraging trend
has been acknowledged by
the local PTA, Massachusetts
Bay Transportation Authority
(MBTA), and includes new
records for on-time performance,
most notably in April 2016 with
a 13-year high (95.3 %).
Quebec,Canada– Keolis Canada
has introduced electric vehicles
on school bus routes in
Repentigny, Quebec. Drivers
have adapted their driving
techniques to optimise battery
life, meaning these buses
consume even less kilowatts per
hour than advertised by the
manufacturer. These silent,
economical vehicles contribute
to reducing greenhouse gas
emissions in the region, protecting
the environment for future
generations.
10.5Mpassengers a year
on Keolis networks in Canada
4,740employees 2009
Present since
2
rail networks: Washington
DC (VRE) and Boston
(KCS)
92% customer satisfaction
on Virginia Railway
Express (VRE)
1
tram network (Waterloo,
Canada) to be launched
in 2018
CANADA
UNITED STATES
Planned tram
Bus / shuttle / interurban
and school coaches
Taxi
Train
Paratransit (PRM)
Martinez
Fresno
Las Vegas
Burbank
Van Nuys
Los Angeles
Anaheim
Monrovia/Covina
Pompano
Repentigny
Rimouski
Quebec
Terrebonne
Montreal
Waterloo
Washington DC
Boston
Fort Lauderdale
Lancaster
11. 20 21
KEOLIS GROUP AT A GLANCE 2016/2017
As the winner of the first multimodal transport contract in Australia,
Keolis has strengthened its presence in the country
and its position as a leading multimodal operator.
AUSTRALIA
Focus on…
Newcastle,Australia– Keolis
Downer has been awarded
a ten-year contract for a new
integrated public transport
system in Newcastle
(located north of Sydney
with 360,000 inhabitants).
It is the first multimodal network
to be contracted to a private
operator in Australia and includes
the operation and maintenance
of buses, ferries and a new light
rail system. The contract will start
in July 2017.
GoldCoast,Australia– Keolis
Downer, the current operator
of the Gold Coast tram network
G:link, has been chosen to
operate and maintain the first
7.3km extension, to be launched
in 2018. The extension will
feature three new stations, new
park ride facilities and see the
addition of four new trams.
Present since
2009
4,100employees
500+trams
970buses
Key stats for the region
250km
5 states covered: Queensland, New South Wales,
Victoria, South Australia, Western Australia
of track for
Melbourne’s tram
network, the largest
in the world
Tram
Bus / shuttle / interurban
and school coaches
Ferry
Gold Coast
Brisbane
Adelaide
Perth
Melbourne
Newcastle
AUSTRALIA
12. 22 23
KEOLIS GROUP AT A GLANCE 2016/2017
India, the Middle East and China: the Group is set to begin operating in some
of the global regions where the need for public transport is growing exponentially.
AFRICA, ASIA MIDDLE EAST
Key stats
for the region
Focus on…
Hyderabad,India– After three years
of planning and preparation, the
first stage of the new automated
metro is set to begin operating in
2017. Over 500 employees have
been trained, the necessary safety
certification has been achieved,
and all rolling stock has been
delivered and tested.
Shanghai,China –Mobilisation for
the city’s first automated metro,
Line 8 phase 3, is well underway
with the recruitment and training
of Shenkai’s 152 employees,
and the delivery of the first of
11 trains. After two years of
preparation, the subsidiary will
start operating the driverless
system at the end of 2017,
for an initial period of five years.
MiddleEast– Keolis’s commitment
to the Middle East started in 2014
with a team and regional office
and its importance continues to
grow. Transport is a central part of
the Gulf Co-operation Council’s
long term plans and is integral to
the growth of the region.
SaudiArabia– The long-awaited
Riyadh Metro tender was released
in the second half of 2016. Keolis
submitted a bid in December
2016 in partnership with Nesma.
The award is scheduled for the
second half of 2017.
Qatar– Keolis established itself in
Qatar in 2016 with the contract
for Siemens in Education City in
Doha. Keolis continues to look
to strengthen business in Qatar
and has responded to the tender
for operations and maintenance
of the Doha Metro and Lusail
Tramway. The award of these
contracts is expected by mid-2017.
UnitedArabEmirates– Keolis is
closely following developments
in the UAE transport market in
order to be prepared for future
opportunities when they arise.
400employees 2012
Present since
70km
of track for
automated metro
in Hyderabad, to be
launched in 2017
75,000passengers per day estimated
on Line 8 phase 3 of Shanghai's
automated metro, to be
launched at the end of 2017
� Offices
Planned metro
Metro
INDIA
UNITED
ARAB EMIRATES
CHINA
Hyderabad
Abu Dhabi
Wuhan
Shanghai
�
�
�
13. 24 25
KEOLIS GROUP AT A GLANCE 2016/2017
OUR
REFERENCES
Global leader in public passenger transport, present in 16 countries,
Keolis operates and provides maintenance for urban, suburban and interurban
networks. The Group operates a total of ten different transport modes
and takes its multimodal expertise around the world.
TRAMS
—
Worldleader
intrams–797km
OperatoroftheMelbournenetwork,
thelargestintheworld–250km
11networksinFrance:
Angers, Bordeaux, Brest, Caen,
Dijon, Le Mans, Lille, Lyon,
Orléans, Strasbourg, Tours
6internationalnetworks:
Bergen (Norway),
Gold Coast (Australia),
Manchester (UK),
Melbourne (Australia), Nottingham
(UK),
Porto (Portugal)
3newnetworksplanned:
Aarhus (Denmark),
Newcastle (Australia),
Waterloo (Canada)
BUSES COACHES
—
23,500vehiclesworldwide
N°1forurbanbusesinFrance
100%ofthebusfleetinSwedenrunsusing
alternativefuels
City-basedservices:
Adelaide, Perth, Brisbane
(Australia); Burbank (US);
Copenhagen (Denmark);
Aix-en-Provence, Bayonne,
Beaune, Bordeaux, Dijon, Lille,
Lyon, Montargis, Montbéliard,
Rennes, (France); Borlänge, Falun,
Göteborg, Jönköping, Karlstad,
Stockholm (Sweden)
High-frequencybusservices(BRT):
Metz, Nîmes, Rennes, Tours
(France); Las Vegas (US)
Suburbanservices:
Australia, Belgium, Canada, France
High-frequencycoachservices:
Beauvais-Amiens, Loire- Atlantique,
Franche-Comté (France)
Airportshuttles:
Fort Lauderdale (US),
Bordeaux, Marseille, Montpellier,
Le Bus Direct - Paris Aéroports
(France)
ON-DEMAND TRANSPORT
—
N°1Frenchoperatoroftransport
forpassengerswithreducedmobility
Transportforpassengers
withreducedmobility(PRM):
Angers, Caen, Châteauroux, Laval,
Lens, Lille, Lyon,
Île-de-France, Orléans (France);
Karlstad, Jönköping, Falun, Borlänge
(Sweden); Los Angeles (US)
On-demandtransport:
Arras, Aix-en-Provence, Dreux,
Île-de-France, Lille, Orléans, Roissy,
Rouen (France)
Car-sharing/Car-pooling:
Arras, Bordeaux, Lens-Béthune,
Lille, Orléans, Metz, Rennes
(France)
TRAINS
—
Approx.5,875kmoftrack
15networksinEuropeNorthAmerica
1in3railjourneysintheUKaremadeona
networkoperatedbyKeolis
Commutertrains:
Boston (US), Washington DC (US)
Regionaltrains:
Germany, France, Netherlands,
United Kingdom
6,000KM OF TRACKN°1 IN URBAN TRANSPORT IN FRANCE N°1 FRENCH OPERATOR
N°1 GLOBAL OPERATOR
METROS
—
Pioneerandworldleader
indriverlessautomated
metros–137km
Hyderabad (India),
London (UK),
Lille, Lyon, Rennes (France),
Shanghai (China, 2017)
PIONEER IN DRIVERLESS AUTOMATED METROS
MEDICAL TRANSPORT
—
N°1inFrancewithKeolisSanté
1,650employees
950vehicles
40millionkmperyear
1.2millionjourneysperyear
Cities:
Nantes, Bordeaux, Versailles (France)…
N°1 IN FRANCE
14. 26
KEOLIS GROUP
SEA AND RIVER FERRIES
—
Each year Keolis transports
1,375,000 passengers by boat,
including electric river shuttles, in
Bordeaux, Brest, Lorient (France)
and Newcastle (Australia).
BICYCLES
—
N°2forbike-shareschemesinFrance
Afleetof17,340bicycles(shortandlong-
termrental,electricallyassisted)
Agen, Blois, Bordeaux, Brest,
Dijon, Laval, Lens, Lille, Marmande,
Montargis, Nevers, Orléans, Pau,
Rennes, Tours, Versailles, Vichy
Veluwe and Utrecht
100% environmentally-friendly fleet
in the Netherlands (Keobike)
PARKING
—
N°2forparkinginFrance
150,000spacesmanaged
in370carparksacross170Frenchtowns
andcities
N°1fortrainstationandhospital
carparks
Trainstations:
Aix-en-Provence TGV, Avignon
TGV, Besançon TGV, Lille Flandres,
Limoges, Lyon, Metz, Nancy TGV,
Nantes, Paris (7 stations), Toulon,
Valence TGV
Hospitalsandclinics:
Belfort, Dunkerque, Eaubonne, Lille,
Marseille, Metz-Thionville, Nice
Citycentres:
Amiens, Béziers, Cassis, Dijon,
Grenoble, Marseille, Massy,
Montpellier, Nice, Paris, Toulouse
Shoppingcentres:
Châlons-en-Champagne, Lyon,
Rouen, Tremblay-en-France
ParkandRide:
Bordeaux, Belfort,
Marne-la-Vallée, Metz
On-street:
Grenoble, Herblay, Lens, Montreuil,
Perpignan, Saint-Malo
N°2 IN FRANCE
N°2 IN FRANCE
1,375,000 JOURNEYS
1ST
URBAN CABLE CAR IN FRANCE
NEW MOBILITY SOLUTIONS
—
UrbancablecarinBrest:
First urban cable car service in
France, inaugurated in November
2016. Estimated 675,000
passengers per year.
Sharedvehicles:
LeCab:
N°1inprivatedriverservicesinParis
80,000 driver partners.
Present in Greater Paris and
in over 20 French urban centres.
Driverlessvehicles:
Several experimental centres
in France and internationally (Lyon
and Las Vegas).
Keolis wishes to thank the employees who took part in producing this Annual Report.
Keolis – Publication Director: Thomas Barbelet – Managing Editor: Catherine Miret – Editor: Camille Delattre. Creation and
production: – Photo credits: Sylvain Cambon, Julien Daniel, Adrien Daste, Keolis, Philippe Leroy, Laurent Mayeux,
Denis Paillard – Editing: Valérie Desprets, Antoine Masson.
This document was printed by Imprimerie Solidaire, the first special-needs industrial printing company in France.