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Digital Transformation
- what are the key building blocks?
CIO Focus Summit | Bowden Hall Hotel Gloucester| 15 November 20...
Agenda
• About the new business landscape
• Digital Enterprise Wave
• Who owns the future?
• The Management Shift
• Leadin...
Hang on - can you explain
this new digital landscape?
"Move bits, not atoms."
January 1995
Forums – Usenet in the 70s, web based forums & bulletin board services start ‘94 – online journals ‘94
1995 1996 1997 1998...
Your business model
is under threat!
Necessity is the
mother of invention
Reinvention is the
mother of necessity
The Digital Enterprise Wave
ride it
or go under!
Infrastructure
Connectivity
Internet
WiFi
3G & 4G
Human Factors
Entrepreneurship
Crowdsourcing
Millennials
Economic
Outsou...
The Digital Enterprise Wave
The Big Shift
Cloud Social Mobile
The Digital Enterprise Wave
Emerging Technologies
Internet of Things
Big Data & Analytics
3D Printing
Artificial Intelligence
Everything will have an IP address
Gartner predicts 25 billion connected devices by 2020
The Digital Enterprise Wave
“Business as Usual” Thinking
Point Social Media
Solutions
Siloed Communities
Lack of Integration
Legacy Systems of Record
...
The Digital Enterprise Wave
We need “Digital” Thinking
Digital and Social inside and out
Business Model Innovation
Systems of Engagement
Design Thinki...
Strategy
Skills
Staff
“Shared
Values”
Structure
Systems
Style
Hard Systems
Soft Systems
 Integrates “hard” and
“soft” bus...
The Digital Enterprise Wave
The shift to Digital - what are we calling it today?
• Enterprise 2.0 → Social Business → Digital Transformation
• You nee...
“The greatest danger in times of
turbulence is not the turbulence – it is to
act with yesterday’s logic.”
Peter Drucker
“At the height of its power, the photography
company Kodak employed more than
140,000 people and was worth $28 billion.
Th...
Leading Digital
Digital Transformation – a definition
Digital transformation is the process of shifting your organisation
from a legacy ap...
What are the building blocks?
Culture
eats Strategy for lunch
Leadership
mindset, teamwork, vision, purpose, openness, sharing
No One Size Fits All
End to End Solution
Strategy
Skills
Staff
“Shared
Values”
Structure
Systems
Style
Continuous Reinvention
Get Creative
make innovation, thinking, experimenting
a natural part of your working practice
Balance – Inside and Out
not just the customer experience,
but employees, suppliers, stakeholders
Design Thinking
The 8 Building Blocks
References
Not for reading – just for reference
http://en.wikipedia.org/wiki/Nicholas_Negroponte
http://en.wikipedia.org/w...
David Terrar
Agile Elephant | Cloud Industry Forum
p: +44 (0)1727 866309
m: +44 (0)7715 159423
e: dt@d2c.org.uk
w: www.the...
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
CIO Focus Summit workshop  - strategic building blocks for your digital transformation strategy
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CIO Focus Summit workshop - strategic building blocks for your digital transformation strategy

Slides from our workshop discussion around the key building blocks your company needs to consider on its Digital Transformation journey to create the right environment for innovation, collaboration and survival!

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CIO Focus Summit workshop - strategic building blocks for your digital transformation strategy

  1. 1. Digital Transformation - what are the key building blocks? CIO Focus Summit | Bowden Hall Hotel Gloucester| 15 November 2017 David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter innovation | digital transformation | value creation | (r)evolution
  2. 2. Agenda • About the new business landscape • Digital Enterprise Wave • Who owns the future? • The Management Shift • Leading Digital • Digital Transformation – a definition • How do you transform? • 8 Strategic Building Blocks • The key message
  3. 3. Hang on - can you explain this new digital landscape?
  4. 4. "Move bits, not atoms." January 1995
  5. 5. Forums – Usenet in the 70s, web based forums & bulletin board services start ‘94 – online journals ‘94 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Being Digital – Nicholas Negroponte – moving atoms to bits – published Jan ‘95 Wikis – Ward Cunningham installs first wiki Mar ‘95 Blogging – term “weblog” John Barger Dec ’97, “blog” used as noun and verb Peter Merholz Apr ‘99 Wikipedia – opens Jan ‘01 WordPress – first released May ‘03 LinkedIn – launches May ‘03 Flickr – launches Feb ‘04, acquired by Yahoo Mar ‘05 Facebook – launches Feb ‘04 iPhone – announced Jan ‘07, available Jun ‘07 iPad – launches Apr ‘10 Twitter – 1st tweet Mar ‘06, SXSW Mar ’07, Apr ‘07 Instagram – Oct ‘10 Snapchat – Jul ‘11 Tumblr – Feb ’07 WhatsApp – Feb ‘09 Pinterest – Mar ‘10 20 years of a World Gone Digital The development of social media, social networks and mobile computing YouTube – launches Feb ’05, acquired by Google Oct ‘06 Skype – launches Aug ’03, acquired by eBay ‘05, Microsoft May ‘11
  6. 6. Your business model is under threat!
  7. 7. Necessity is the mother of invention
  8. 8. Reinvention is the mother of necessity
  9. 9. The Digital Enterprise Wave ride it or go under!
  10. 10. Infrastructure Connectivity Internet WiFi 3G & 4G Human Factors Entrepreneurship Crowdsourcing Millennials Economic Outsourcing Offshoring Low cost
  11. 11. The Digital Enterprise Wave
  12. 12. The Big Shift Cloud Social Mobile
  13. 13. The Digital Enterprise Wave
  14. 14. Emerging Technologies Internet of Things Big Data & Analytics 3D Printing Artificial Intelligence
  15. 15. Everything will have an IP address Gartner predicts 25 billion connected devices by 2020
  16. 16. The Digital Enterprise Wave
  17. 17. “Business as Usual” Thinking Point Social Media Solutions Siloed Communities Lack of Integration Legacy Systems of Record Business as Usual
  18. 18. The Digital Enterprise Wave
  19. 19. We need “Digital” Thinking Digital and Social inside and out Business Model Innovation Systems of Engagement Design Thinking
  20. 20. Strategy Skills Staff “Shared Values” Structure Systems Style Hard Systems Soft Systems  Integrates “hard” and “soft” business systems in a structured way  “technology neutral”  Includes employee engagement  Proven approach  Especially useful for lessons in managing major change McKinsey 7 “S” Model
  21. 21. The Digital Enterprise Wave
  22. 22. The shift to Digital - what are we calling it today? • Enterprise 2.0 → Social Business → Digital Transformation • You need an ESN or social collaboration platform at the heart • It’s about much more than technology Nexus of forces
  23. 23. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” Peter Drucker
  24. 24. “At the height of its power, the photography company Kodak employed more than 140,000 people and was worth $28 billion. They even invented the first digital camera. But today Kodak is bankrupt, and the new face of digital photography has become Instagram. When Instagram was sold to Facebook for $1 billion, it employed only 13 people. Where did all those jobs disappear? And what happened to the wealth that all those middle-class jobs created?” Jaron Lanier
  25. 25. Leading Digital
  26. 26. Digital Transformation – a definition Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinking using digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.
  27. 27. What are the building blocks?
  28. 28. Culture eats Strategy for lunch
  29. 29. Leadership mindset, teamwork, vision, purpose, openness, sharing
  30. 30. No One Size Fits All
  31. 31. End to End Solution Strategy Skills Staff “Shared Values” Structure Systems Style
  32. 32. Continuous Reinvention
  33. 33. Get Creative make innovation, thinking, experimenting a natural part of your working practice
  34. 34. Balance – Inside and Out not just the customer experience, but employees, suppliers, stakeholders
  35. 35. Design Thinking
  36. 36. The 8 Building Blocks
  37. 37. References Not for reading – just for reference http://en.wikipedia.org/wiki/Nicholas_Negroponte http://en.wikipedia.org/wiki/Being_Digital http://adjuvi.com/what-is-digital-business-is-it-e-commerce-the-collaborative-economy-or-apis-yes/ http://www.industrytap.com/everything-internet-will-be-14-4-trillion-market-by-2020/3054 http://www.zdnet.com/article/25-billion-connected-devices-by-2020-to-build-the-internet-of-things/ http://www.zdnet.com/article/the-new-cio-mandate/ http://www.jaronlanier.com/futurewebresources.html http://www.themanagementshift.com/ http://www.amazon.co.uk/Leading-Digital-Technology-Business-Transformation-ebook/dp/B00NE6M G0Y/ref=sr_1_1?s=books&ie=UTF8&qid=1416926793&sr=1-1&keywords=leading+digital http://spartinaconsulting.com/our-services/culture-leadership-values https://www.flickr.com/photos/marine_corps/6032659138 http://www.compendian.com/2014/12/do-you-provide-a-one-size-fits-all-approach http://gapingvoid.com/2011/07/28/permanent-state/ http://themindunleashed.org/2014/10/understanding-flow-eight-steps-enhancing-creativity-product ivity.html http://scn.sap.com/people/community.user/blog/2008/12/31/knowledge-management-in-crm http://dschool.stanford.edu/fellowships/2013/10/23/a-design-thinkers-cheat-sheet/
  38. 38. David Terrar Agile Elephant | Cloud Industry Forum p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk w: www.theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://theagileelephant.com/blog & http://medium.com/@DT innovation | digital transformation | value creation | (r)evolution

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