6. Documents d'entreprise
• Examens d'entreprise trimestriels
• Rapports de filière
• Prévisions financières
Contrats
• Génération de contrats
• Automatisation de propositions
• Formulaires de commandes
client
• eSignatures
Engagement
d'employés
• Intégration/Renvoi d'employés
• Gestion des performances
• Conceptualisation/Commentai
res
Innovation de
produits
• Gestion des exigences
• Gestion des versions
• Processus de phase porte
Réussite commerciale
• Gestion des demandes
d'informations/appels d'offre
• Négociations de prix
• Traitement d'EDT
• Gestion cmu.
Conformité
• Surveillance/Collecte de
données
• Contrôle qualité et tests
• Contrôles de sécurité
• Basculement
• Gestion des incidents
Génération de
demandes
• Planification de campagnes
• Examen collatéral
• Approbation de
communiqués de presse
• Gérer la représentation
Estimation des liquidités
• Approbation d'une grosse
transaction
• Politiques de comptabilisation
des produits
• Demande
d'informations/Appel d'offre
• Actions de crédit et de collecte
Engagement client
• Commentaires client/CSAT
• Commentaires sur les
produits et services
Opérations sur site
• Inaugurations
• Demandes de modification
• Optimisations
• Incidents
Documents relatifs à la
consommation
• Plans des comptes
• Examens des canaux
• Rapports d'activité client
Service sur le terrain
• Inspection de la sécurité
• Enquêtes sur site
• Conformité des processus
• Ordres de travail
• Collecte de données sur site
7. Comment mettre en œuvre ses workflows?
• Flexibilité maximum
• Mise en œuvre et maintenance coûteuse
• Pas de mécanismes de gestion de globale des applications ( a moins de le développer)
• Nécessité de s’appuyer sur des équipes IT
Custom Code
• Cout généralement nul
• Limité fonctionnellement
• Certains outils sont en phase de décommissionnement.
Outils standards
• Permet des automatisations très complexes
• Infrastructures et installations couteuses
• Complexité des outils
• Nécessité de s’appuyer sur des équipes d’expert workflows
BPM
• Cout nul en infrastructure
• Flexible et agile
• Mise en œuvre par les utilisateurs métiers (assistés par l’IT)
• Bornés par les plate-formes sur lesquelles elles s’appuient
WCA
(workflow and Content Automation)
11. No workflows - Form Based
N° 11
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
12. No workflows – Form Based
N° 12
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
13. No workflows – Form Based
N° 13
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
If (x and y) then
do this
do that
End if
If (user is Bob) then
do this and that and the other thing
undo that
End if
If (x and y) then
do this
do that
End if
24. Un workflow devrait ressembler à ça?
N° 24
Start
Publisher
deploys to
public web site
End
End End
Manager
approves
Yes
No
Lawyer
Approves
Yes
No
25. Un workflow devrait ressembler à ça?
N° 25
Start
Publisher
deploys to
public web site
End
End
Author
Revises
Yes
No
Manager
Approves
Yes
No
Lawyer
Approves
Yes
No
26. Best practices – l’art de la machine a état
Author
Manager
Review
Legal Review Publisher
(re)Submit?
Editor
YesNo
Decision
Legal
Forward
to Legal
Author
Request
changes
Decision
Manager
Request
clarification
Author
Request
changes
Publisher
Approve
Deploy to Public
SharePoint Site
EndEnd
Editor
Changes?
Author
YesNo
Manager
29. • Plate-formes
• Licences
• Installation et initialisation
• Formation
• Services professionnels (devs initiaux, MCO, évolutions)
• Temps passé par les utilisateurs metier
• Méthodologie de projet
Quel couts pour vos processus?
N° 29
30. • Temps économisé par les acteurs du processus
• Gain de productivité
• Sérénité des utilisateurs
• Temps de traitement économisé Vs un processus manuel
• Sécurité et Compliance
• Normalisation des échanges
• + Bénéfices additionnels selon la solution choisie!
Quels bénéfices tirer de vos processus
automatisés?
N° 30
31. Calculer le ROI d’un workflow?
N° 31
Bénéfice - Cout + X - Y= ROI
32. Le Total Economic Impact™ de la plate-forms Nintex Workflow
Économie de couts et bénéfices métier
Retour sur investissement: 176%
Remboursement : 10.5 mois
Productivité par utilisateur : 8% a 15%
Bénéfices:
• Améliorer la productivité des utilisateurs finaux
• Améliorer la productivité de l’IT
• Limitation des couts pour les nouveaux
développements de workflow
• Qualité de travail amélioré et réduction du risque
• Engagement amélioré avec les clients
• Conformité avec les autorités de régulation
60% de réduction du temps de
développement
35. 35
Nintex Hawkeye est une solution
d’analyse de workflows proposant
une vue globale de vos processus a
travers la totalité de la plate-forme
Nintex workflow
Améliorer votre travail
42. Use Nintex Hawkeye data
collector to connect to your
SharePoint environment(s)
Connect data Apply lenses
Generate a lens and model
your data within Microsoft
Power BI (or other BI tool)
Share dashboards
Publish dashboard to Power BI
Cloud and share with
colleagues and stakeholders
Nintex Hawkeye Fundamentals
45. Notez cette session
Et tentez de gagner un Surface Book
Doublez votre chance en répondant aussi
au questionnaire de satisfaction globale
* Le règlement est disponible sur demande au commissariat général de l’exposition. Image non-contractuelle
Notes de l'éditeur
For years, BPM and ERP vendors have been trying to sell into the mid-market, trying to increase the agility, but downsize the TCO of their products. It hasn’t worked.
Customers don’t want to wait for 6 month change cycles anymore.
And think about the money they have been justifying on applications like SAP, Oracle, Lotus Notes. Hundreds of thousands of dollars per year.
For years, BPM and ERP vendors have been trying to sell into the mid-market, trying to increase the agility, but downsize the TCO of their products. It hasn’t worked.
Customers don’t want to wait for 6 month change cycles anymore.
And think about the money they have been justifying on applications like SAP, Oracle, Lotus Notes. Hundreds of thousands of dollars per year.
According to the Forrester – Total Economic Impact report, all that automation can translate to these results for a customer:
Net Present Value is over a million dollars
With an ROI of 176%
And with productivity gains in the range of 8 to 15%
And a payback period of less than a year
(3-year risk-adjusted) results
(Marjory: Use the hero image from the Hawkeye brochure)
Nintex Hawkeye is a workflow analytics solution that gives you an unprecedented view into your process portfolio across the entire Nintex workflow platform. Nintex Hawkeye helps you understand the size and scale of your workflows, make informed decisions regarding deployment and migration of workflows, analyze data, and derive insights to better understand which processes should be automated.
Often, our discussions with partners and customers begin with, “Imagine if we could…”. So we did. We imagined.
We said, imagine being able to pick up a device, and just intuitively understand our Nintex data better. Imagine that this data was always up to date, always accurate, that it provided visibility across all my environments, no matter whether they be on premise or in the cloud.
I should be able to quickly see that my organisation has over 1100 automated business processes, that have been run over 300 thousand times.
Even better, I should know where.
I should feel in control of my environment and know exactly how many sites include Nintex.
I should be able to celebrate and articulate the return on investment we realise everyday by leveraging the Nintex Platform.
Nintex Hawkeye provides this capability out of the box via the Usage Lens. You simply login to Hawkeye, create a Usage Lens and add all your environments. Once you do, Hawkeye automatically begins reaching down to On Prem and up into the cloud to commence acquiring the rich data latent in your environments. All that’s left is to download the Power BI Desktop template and refresh your data.
Within minutes, you can publish a dashboard with high fidelity, beautiful visualisations to communicate rich, quantifiable insights all based on your Nintex data.
This is super exciting for your Nintex data. And because Hawkeye is a cloud service, we will continually update and enhance the analytics we will provide.
But then we thought, what about your data. Imagine being able to leverage this platform, this service, to measure those key metrics that are most fundamental to your business. The closure rates of your customer complaints, the win rate for your proposals, the control over your corporate expenses.
I should be able to easily collect and capture the key metrics I need to measure my business. If we are going to do for Process Analytics what we have done for Process Automation, I should be able to use the tools I already know, like Workflow Designer, to do this. Capturing the data I want should be drag, drop and go. And that’s exactly what it is using the Nintex Hawkeye Workflow Actions.
And once I have all this data at my disposal, I can create sophisticated, interactive visualisations that encourage analysis. Like this one, which highlights critical metrics about an Expense Claim process.
The Process Intelligence Lens was designed to allow our customers and our partners to build exactly these types of unique, process specific insights. We cant wait to see what you come up with.
We are extremely excited to introduce the Nintex Hawkeye service. I hope to spend the next 2 days speaking to as many of you as possible about how you could use Hawkeye in your business.
(Marjory: Please find a way to make these two work)
Each Nintex Hawkeye lens exists to help you answer particular questions, solve particular problems, gain particular insights
Take the Usage Lens. It provides a view of your an organisation’s Nintex usage. Its basically Know Your Workflow, evolved.
It helps you understand key consumption metrics, user participation and the return your Nintex deployment is providing.
It helps you answer questions such as:
What’s the extent of your Nintex usage?
How many people are using Nintex?
How many Workflows or Forms do you have?
The Process Intelligence Lens allows you to instrument and measure the activities occurring within a process automated via the Nintex platform. The premise behind the process lens is that if its worth automating, its worth measuring.
The Process Intelligence Lens will include generic process metrics (e.g. how many instances have run). However, more importantly, it allows Customers to capture and emit process specific events to Nintex Hawkeye. The other lenses are about Nintex data. Process Intelligence is about your data.
(Marjory: Use your images from the brochure: Nintex Hawkeye Fundamentals)
Nintex Hawkeye is built on 3 fundamentals.
Connect data
Connect all of your Nintex enabled environments to Nintex Hawkeye to gather data from across the organization. Your data is safe, secure, isolated, encrypted, and only accessible to your users.
Apply lenses
Apply lenses to filter process data by process types, users, roles, departments, and more.
Share dashboards
Share intelligent reports and dashboards using best-in-class visualization tools like Microsoft Power BI. Nintex Hawkeye also integrates with other business intelligence tools that support industry standard OData APIs.